Privacy Policy

Effective Date: 2025/08/12
App/Website: Saleh Khana Marketplace (marketplace.salehkhana.com)

At Saleh Khana Marketplace, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform to browse, post, or interact with classified listings.

By using this app/website, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information:

a) Personal Information
When you create an account or post a listing, we may collect:

• Name
• Email address
• Phone number
• Location details
• IP Address

b) Listing Information
When posting an ad, we collect:

• Item/service details
• Category and pricing
• Uploaded images
• Contact preferences

c) Payment Information
When you purchase a Premium package Coupon Code, the transaction is made through EasyPaisa. We do not store any of your payment information on our servers.

d) Technical & Usage Data
To improve user experience and maintain security, we collect:

• IP address
• Device and browser type
• Pages visited and interaction history

How We Use Your Information

We use your data to:

• Display your listings publicly
• Manage your account and provide support
• Monitor platform activity for safety and moderation
• Improve site features and performance

We do not sell or rent your personal information to third parties.

Premium Packages’ Terms

We offer a paid package (Premium) that enhances your listing with extra features such as:

• Increased posting limits
• Increased listings’ expiry days
• Greater visibility with Featured Listings

Premium Package when purchased will be valid for 30 days from the date of purchase. After that period, paid features will automatically deactivate. whether you used the features or not. You may re-purchase another package at any time or select the free Basic package.

Refund Policy

Coupon Codes for packages are classified as a digital product.
As such, all sales are final and non-refundable.
Please review your listing and purchase details carefully before completing a transaction.

User Privacy & Safety

User safety is our top priority. To help protect against unwanted contact:

• Female users are advised to withhold phone numbers and use our platform’s messaging tools instead.
• Read the Female User’s Safety Guidelines for more information.
• All users should exercise caution when meeting others in person and avoid sharing sensitive personal or financial information.

We are not responsible for any incidents that occur outside of our platform, including fraud, disputes, or damages.
See our Posting Policy for more safety guidance.

Camera Access

Our app may request access to your device’s camera. This access is only used to allow you to take pictures directly within the app for the purpose of uploading them to our website/service.

• We do not use your camera for background recording or monitoring.
• We do not store or share any camera data outside of the purpose you choose (e.g., submitting a photo).
• Photos you take are only uploaded if you choose to submit them, and are otherwise discarded.

File Access (Storage)

Our app may request access to your device’s storage or media library. This access is only used to:

• Allow you to select existing images or files from your device to upload.
• Save files that you have explicitly chosen to download from our app.

We do not access, read, or collect any other files or data from your device without your knowledge or consent.

Your Control

You may choose not to grant camera or storage permissions. In that case, you can still use our app, but some features (such as uploading pictures) may be unavailable.

Data Retention and Sharing

• We only retain uploaded files or photos for as long as necessary to provide the service you requested.
• We do not sell, rent, or share your files or photos with third parties, except as required by law.

Cookies and Tracking Technologies

We use cookies to:

• Maintain your session
• Personalize user experience
• Analyze website performance and usage

You may disable cookies in your browser settings, though doing so may limit certain features of the site.

Data Sharing

We only share your data with trusted third parties when necessary, including:

• EasyPaisa (for secure payment processing)
• Analytics tools (to improve platform performance)
• Law enforcement, if/when required by law

We do not share your information with advertisers, marketing firms, or unrelated third parties.

Your Rights and Choices

You have the right to:

• View and update your account information
• Delete your listings at any time
• Request deletion of your account
• Contact us to inquire about data usage

Policy Updates

We may revise this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” above and may notify users by email or via the website.

Your continued use of the platform signifies your acceptance of any changes.

Contact Us

If you have questions or concerns about your privacy or data handling, please contact us here.